Country Inn & Suites By Carlson, Bountiful, Ut

The hotel was very clean, large rooms, comfortable and the staff was friendly

The hotel is freeway adjacent so that could be a noise issue

I loved just about everything. Your staff is amazing except for the lady on the last day. Everything was amazing. Your facility is worth many more trips.

The lady on the last day asked are you leaving do you have the keys? While I was pushing a luggage rack with my disabled son. I told her I would be back and she gave me the raised eyebrow look. The young girl however long hair very thin was just amazing. Does she ever get time off? She was always there and willing to help in any way. Room 307 needs some paint in the restroom and some mold cleaner along the slat, but that was so tiny but as a secret shopper for companies I notice even the small details. The staff was superb but one. Be very proud. Thank You.

I was very impressed by this hotel it was very comfortable and I liked the room setup

Nothing

Very nice very friendly staff. Cookies in the lobby.

Key card stopped working twice in the two days we were there. They did not ask for any ID when I needed a new key card. I could have been lying about my room number or who I was.

Great personable staff and great room!!

The staff was friendly and the room was very clean.

The room was next to a busy street and we could hear traffic all night.

Nice rooms, comfortable beds, and great location.

I reserved 2 rooms for 2 nights. The maids did not clean one of our rooms on the first night, No clean towels, unmade beds, dishes from breakfast, dirty laundry. We had to call that evening when we returned to our rooms to request clean towels, but nothing else was done. I was not pleased with the situation.

Nice room, nice to have breakfast in morning

Very noisy with the freeway traffic.

Being able to leave my car and service to and from the airport.

I did not sleep because of the freeway noise.

I liked everything, the breakfast was fantastic. This was worth the money. The beds were comfortable, the room clean, everything was as advertised.

The room was drafty and could smell cigarette smoke from outside. The bed was hard as a rock and the furniture looked like it was from the 70's. The light switches were broken inward in spots and the Tv remote did not work. I was misled by the pictures of the room on the website and it was nothing like I had seen.

Room was excellent and breakfast was very good. Staff very helpful.

Is located between two busy roads, one being the I 15 so we had road noise but this did not stop us getting a good nights sleep but early wake up.

It was a very nice place and will stay their again I travel often and at hotels 100 nights a year and this one is in top 10 best thank you

Breakfasts where good Staff was very responsive

Air conditioning /heater vent ran thru our suite (room 226) and fan noise was loud while sleeping. Several bites on arm and leg. Not sure if they where from mosquetos? Rates quoted me by Booked.net was 192 $ lower than those charged by hotel at checkout.

The staff was great, we were always greeted with a smile. Breakfast had a great assortment for the whole family

It was a little pricey.